1. If you are not satisfied with your purchase, you may return the product to get a full refund within 5 days form the purchase date with the original receipt and in the original packaging:-
    – Goods expired
    –  Open or perforated packaging
    –  Mould and weather change factors
  1. No return shall be entertained for damaged items due to your own negligence.
  1. For credit card purchases, refund will be credited to the customer’s credit card account accordingly.
  1. MISA FROZEN reserves the right to disallow and/or reject a refund and/or a return without assigning any reason whatsoever for the same.
  1. Refunds can be made at any MISA FROZEN Customer Service Counter.
  1. MISA FROZEN reserves the rights to alter, change and/or amend the terms and conditions without prior notice.
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